Shipping Information

From Us to You.

Shipping Information

We ship Australia wide and Internationally to most countries!

It is Mother Connections priority to deliver your order as quickly as possible, which is why once your order has been received it will be dispatched within 24 hours during business hours. Please kindly note we are closed on weekends.

All Mother Connection orders are shipped from our Australian warehouse via Australia Post. Once shipped, you will receive an email with a tracking number. This will allow you to see the status of your shipment and follow it through the different stages of delivery. Please allow 5-7 business days for deliveries within Australia and 7-14 business days for international orders. Shipping charges are calculated based on actual weight of parcel and their destination and are applied during the checkout process.

All orders over $150 with a delivery location to Australia or New Zealand will receive complimentary free shipping and International orders over $200 will receive complimentary free shipping. We also offer both regular and express shipping for our domestic and international customers.

Please ensure that your delivery details are correct during checkout. Mother Connection takes no responsibility for orders shipped to an incorrect or invalid address and is not liable for any loss associated.

AUSTRALIA

Free shipping for orders $150.00 AUD and over. Services offered: parcel post and express post.

PARCEL POST – STANDARD SERVICE

EXPRESS POST – PREMIUM SERVICE

Please note transit times above are not guaranteed and subject to change depending on Australia Post network.

For Domestic and International, shipping charges and shipping service options will be available at check out. You will be able to ship via service of your choice and will be provided with pricing.

INTERNATIONAL

Free shipping for orders $200 AUD and over – Services offered: Registered Post International or Pack and Track (available from some countries only) and Express Courier International

REGISTERED POST INTERNATIONAL – STANDARD SERVICE

  • 7-14 business days between metropolitan areas of most major cities
  • Proof of posting and signature on delivery at most destinations
  • Delivery to over 190 countries
  • Registered Post International is not a trackable service. While some tracking updates may be available throughout the delivery journey, this will vary and cannot be guaranteed
  • Track parcel via http://auspost.com.au/track/track.html or http://www.trackitonline.ru

PACK AND TRACK-STANDARD SERVICE

EXPRESS COURIER INTERNATIONAL- PREMIUM SERVICE

For Domestic and International, shipping charges and shipping service options will be available at check out. You will be able to ship via service of your choice and will be provided with pricing.

CUSTOMS + DUTY CHARGES

There are NO duties or additional shipping charges for deliveries to Australia. Customs or duty charges may apply to other countries, which Mother Connection will not be responsible for.

Mother Connection cannot predict and is not responsible for any customs or duty charges that the recipient may incur. To confirm charges please contact your local customs department for import duties in your country, state or region. Customers who refuse their order will not be refunded the original shipping fee.


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